FREQUENTLY ASKED QUESTIONS
Is my personal information confidential and secured?
Absolutely. The information in your account is confidential and the payment system, as well as your reward miles, are secure. All information is transmitted through protected networks and the use of a PIN guarantees it is secure and remains confidential.
How do I enrol in the Program?
There are 3 easy ways to enrol in the program:
- 1. Visit any Mirror Lounge Salon or Spa member and complete an enrolment form in store.
- 2. Visit airmiles.ca
- 3. Call 1 888 AIR MILES (247-6453)
If you enrol online, it will take 2 to 3 weeks to receive your Collector Kit and card. If you would like to receive your Collector number immediately, call the AIR MILES service centre at 1-888-AIR MILES (1-888-247-6453). The service centre is open Monday-Friday 8 am - 9:00 PM your local time, Saturdays 9 am - 6:00 pm EST.
How do I earn AIR MILES reward miles?
It is simple and quick to accumulate AIR MILES reward miles at Mirror Lounge participating salons & spas! Earn 1 reward mile for every $20 you spend at Mirror Lounge participating salons & spas on a cumulative basis. Plus earn Bonus
AIR MILES reward miles on specially selected products and promotions!
What are Mirror Lounge's other AIR MILES promotions?
There are a variety of promotions available all year. To learn more about our current promotions, visit our Consumer Promotions page. To discover individual salon or spa promotions, access our Salon/Spa Locator.
What can I redeem my AIR MILES reward miles for?
You can redeem AIR MILES reward miles for flights, car rentals, hotels, merchandise, entertainment, and much more. Rewards start at just 25 reward miles. For more information about AIR MILES Rewards, visit the AIR MILES Reward Program website @ www.airmiles.ca
My Bonus AIR MILES reward miles from a Mirror Lounge participating member did not appear on my statement. What happened?
If you have concerns about your AIR MILES reward miles from a Mirror Lounge member transaction, there can be up to a three-month lag before reward miles appear on your statement. If the reward miles have still not appeared on your next statement, please contact us at 514 312-8321 or e-mail us at info@solnyx.com
Do I need my AIR MILES Collector card in order to receive reward miles?
Yes. In order to receive AIR MILES reward miles, you must present your Collector card at time of purchase. AIR MILES reward miles cannot be awarded if a verbal or written quote of the AIR MILES Collector number is given. The Mirror Lounge is unable to award reward miles on previous purchases.






